Last Updated: July 1, 2025
At Dorvena Casino Hotel ("Dorvena," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or stay at our casino hotel properties.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
We may collect personal information that you provide directly to us, including but not limited to:
When you visit our website or use our digital services, we may automatically collect certain information about your device and usage, including:
We collect this information using cookies, web beacons, and similar technologies. For more information about our use of cookies, please see our Cookie Policy.
We may receive information about you from third parties, including:
We may use the information we collect for various purposes, including to:
We may share your information with the following categories of recipients:
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.
We may share your information with other Dorvena Casino Hotel properties to provide consistent service across our locations and to honor your reservation or loyalty program benefits.
We may share your information with business partners with whom we jointly offer products or services, such as our co-branded credit card partners or promotional offers.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court or government agency). We may also disclose your information to comply with gaming regulations and requirements.
If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
We may share your information with third parties when you have given us your consent to do so.
Depending on your location, you may have certain rights regarding your personal information, including:
To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.
You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in any email or by contacting us directly. Please note that you will continue to receive transactional emails related to your reservations and account.
You can manage your cookie preferences through our Cookie Consent Banner or your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information, please see our Cookie Policy.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the jurisdiction where our servers are located and choose to provide information to us, please note that we transfer the information to that jurisdiction.
Our services are not intended for individuals under the age of 21, and we do not knowingly collect personal information from children under 21. If we learn that we have collected personal information from a child under 21, we will take steps to delete such information as quickly as possible.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be effective immediately upon posting. We will notify you of any material changes by posting a notice on our website or sending you an email prior to the changes becoming effective.
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Data Protection Officer Dorvena Casino Hotel 21 Luxury Avenue Paris, 75008, France
Email: [email protected] Phone: +33 1 23 45 67 92